Over the past two years, our team has helped more than 130 aged care facilities capture $31,061,155 in additional annual AN-ACC variable funding - and along the way, we've learned a few important lessons.
Lesson 1: The real value often hides in plain sight
- Funding uplifts driven by mobility changes are usually the easiest to identify, that's your baseline.
- However, 57% of the uplifts we captured were non-mobility based — linked instead to changes in Cognition, Function, Pressure Sore Risk, and the most overlooked of all, Compounding Factors.
- These are the quiet but powerful drivers of hidden value.
Lesson 2: More reassessments ≠ more results
- Before working with us, a few providers submitted large volumes of reassessment requests each month, most came back as "Nil Change."
- This approach adds unnecessary workload for Assessment Management Organisations and delivers little value.
- Every reassessment should be evidence-based and strategically forecasted to justify the likelihood of a positive outcome.
- Over 78% of our recommended reassessments resulted in uplifts. Why not 100%? Because aiming for 100% means playing it safe and only chasing the sure-fire cases, which would mean overlooking the harder-to-spot opportunities where real value often lies.
Lesson 3: Forecasting is both science and art
- AN-ACC forecasting is the process of reviewing clinical information to logically predict the new class before submitting a reassessment.
- Anyone can forecast, but doing it accurately and consistently takes skill, discipline, and data.
- One useful metric is the Forecast Accuracy Rate, calculated by dividing the actual uplift value achieved by the uplift value originally forecasted.
Our current rolling accuracy rate sits at 106%, meaning that when we forecast $100 in uplift, our clients typically receive $106.
At the end of the day, funding uplift is a means to an end, empowering homes to reinvest in their workforce, systems, and ultimately, the quality of care for older Australians.