Hitting Your Care Target Isn't Enough. You Could Still Be Losing Money
You can deliver 100% of your care minutes and still operate at a financial loss.
Why? Because the funding you receive must outweigh the cost of delivering it. If your labour cost per minute exceeds your funding revenue, you're technically fulfilling requirements — but losing money.
This is especially true when:
- Roster costs are rising faster than funding adjustments, especially with high agency usage
- You're overdelivering care minutes without strategic alignment to funding
- Your team isn't reviewing funding vs. workforce cost in real time
The Problem
Most providers don't track this balance live. Financial reviews are delayed or disconnected from care minute performance — and the losses go unnoticed until it's too late.
The Solution
Track your Funding–Resource Efficiency (FRE) throughout the quarter. FRE is a metric that shows whether your total funding (including Variable Funding, Fixed Funding, Care Minute Supplement (CMS), and New Entrant Funding) covers your actual workforce cost.
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